Minimum
Minimum is exactly what it sounds like: the floor. Reliable remote support, proactive monitoring, Windows patching, and basic Microsoft 365 help. It keeps the lights on for a small team with predictable needs. Most businesses outgrow it fast.
Included
- Remote helpdesk support
- RMM agent monitoring
- Windows patching
- Basic Microsoft 365 support
- Printer and basic application troubleshooting
- New user onboarding/offboarding checklist
- Monthly health report
Not included
- Unlimited onsite visits
- Major projects or migrations
- Firewall replacements
- Cybersecurity audits
- After-hours work
